Privacy policy

Controller:
Walter Häfner GmbH
Ostring 1
97688 Bad Kissingen
Email: info@elektro-haefner.de
Phone: +49 971 2468

1. General Information

We appreciate your interest in our online services. Protecting your privacy is important to us. Below, we inform you about how we handle your personal data when you visit our website.

2. Access Data and Hosting

When you access our website, certain data (e.g., IP address, time of access) is collected automatically to ensure secure and stable operation (Art. 6 para. 1 lit. f GDPR). Our website is hosted by Shopify Inc. (Canada).

3. Data Processing for Contract Fulfillment

We process your data to fulfill contracts (Art. 6 para. 1 lit. b GDPR). This includes processing orders, shipping, and invoicing. Data will be deleted in accordance with legal requirements after processing.

4. Customer Account

If you create a customer account, data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can delete your account at any time.

5. Contact Form and Communication

When you contact us, we process your data to handle your request (Art. 6 para. 1 lit. b GDPR).

6. Payment Processing

We work with the following payment providers:
PayPal, Klarna, Apple Pay, Google Pay, and credit card providers via Shopify Payments. Data is transferred as necessary to fulfill the contract (Art. 6 para. 1 lit. b GDPR).

7. Shipping Providers

Shipping is carried out by DHL, DPD, UPS, and GLS. Your data will be transferred to these providers for delivery purposes (Art. 6 para. 1 lit. b GDPR). Shipping notifications are sent only with your consent (Art. 6 para. 1 lit. a GDPR).

8. Newsletter

We use the standard Shopify newsletter. Subscription is voluntary and based on your consent (Art. 6 para. 1 lit. a GDPR). You can unsubscribe at any time.

9. Live Chat

Our live chat is based on Shopify and is used for customer communication (Art. 6 para. 1 lit. f GDPR).

10. Review Function

We use Judge.me to request reviews. Contact for reviews will only be made with your explicit consent (Art. 6 para. 1 lit. a GDPR).

11. Cookies and Consent Management

We rely on legitimate interests for technically necessary cookies (Art. 6 para. 1 lit. f GDPR). For all other cookies, we obtain your consent (Art. 6 para. 1 lit. a GDPR) via the Tinycookie tool.

12. Web Analytics and Tracking

• Google Analytics / GA4: Anonymous analysis of usage.

• Google Ads Conversion Tracking: Measures campaign success.

• Meta Pixel: Tracks advertising on Facebook & Instagram.

Data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). Data transfers to the USA cannot be excluded.

13. Social Media Links

Our website links to Facebook, Instagram, and Pinterest. When you click these links, the privacy policies of the respective providers apply.

14. Your Rights

You have the right to access, rectification, erasure, restriction, data portability, and objection.
You also have the right to lodge a complaint with the data protection supervisory authority (Art. 77 GDPR).

15. Right to Object

You may object to the processing of your data for reasons arising from your particular situation (Art. 21 GDPR). You have a general right to object to direct marketing.

16. Data Protection Officer

Currently, there is no legal obligation to appoint a data protection officer (§ 38 BDSG), as fewer than 20 persons regularly process personal data.

17. SSL Encryption

Our website is secured by SSL (https).

18. Changes to This Policy

We reserve the right to make changes to this policy to reflect legal or technical developments.